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CIGNA Working Well (2000)

Evaluation Summary

Working Well Moms

CIGNA's corporate lactation program was the subject of a study conducted by the UCLA Center for Healthier Children, Families and Communities. Results of the study revealed that the program is exceeding its defined goals.

  • Breast feeding initiation and duration rates exceed the Healthy People 2010 Objectives
  • Breast feeding duration rates for participants are 72 percent at 6 months and 36 percent at 12 months, significantly higher than control groups and US data
  • Decreased pharmacy costs: 62 percent fewer prescriptions for breast fed children
  • Decreased medical cost: program saves company 240K in healthcare expenses
  • Reduced absenteeism: program participants have 74 fewer absences/100 mothers, a savings of 60K in lost time annually
  • Removed socioeconomic disparities in participants so that job grade and education were not predicators of breastfeeding at 6 and 12 months

Triumph

CIGNA's Triumph program was the subject of an internal study comprised of pre and post-test evaluation to measure changes in health risk resulting from the program. Results of the study revealed that the program is effective in reaching the company's highest risk short-term disability population.

  • 86 percent met personalized health goals
  • Significant reduction in health risks in 4 of the 5 top risks
  • Improvement in SF-12 scores—increase in both the Mental Component Summary (pre-intervention score was 40 to post 45); and Physical Component Summary (pre-intervention score of 41 to post 44)
  • Healthcare costs savings of $162/program participant

Osteoporosis Screening

CIGNA expanded its osteoporosis-screening program this year and 1,124 employees participated. An internal evaluation was based on three data sources: demographic and risk factor data obtained at the time of the screening, specific T scores and a six month post screening survey. Results outline that the program met and exceeded defined goals.

  • 170 employees had osteopenia (21.7 were less than 45 years old and 7 were men)
  • 43 percent of women with osteopenia and 14 percent with osteoporosis were initially categorized low after taking a risk assessment
  • 62 percent with abnormal results discussed them with their primary care physician; 42 percent had pDEXA scans and 38 percent started medication
  • 92 percent initiated at least 1 behavior change with an average of 3.5 changes
  • 75 percent talked to daughters and mothers about reducing osteoporosis risk

Flu Shots

This national program reached 12,500 CIGNA employees in 1999. The program was evaluated internally with a survey of 2,471 employees at nine CIGNA worksites. Respondents were qualified on flu shot status and their attendance data was evaluated for the 1999-2000-flu season. Results demonstrate that program validates return on investment in employee population.

  • 29 percent less absenteeism vs. employees not getting a shot (122 workdays absent vs. 157 days absent per 100 employees)
  • 54 percent did not miss work due to flu or upper respiratory illness
  • Savings of $33 per employee was realized in lost time
  • Total program cost was $141,250. Overall return on investment was 3:1 ($412,500 saved vs. $141,500 cost)