Aetna
Life and Casualty
Aenhance
Evaluation Summary
Narrative Description of Evaluation Results
An in-house, integrated data management system is used
to collect, analyze and report program results including enrollment, utilization,
customer satisfaction and behavior change outcomes. The data show that
nearly 80% (N=l2,317) of all home office employees have participated in
one or more Aenhance behavior change programs. More than 50% (N=8151) of
home office employees have completed the health risk assessment and each
year about 56% (N=8,840) participate in health education workshops.
Aenhance behavior change programs have resulted in a significant
increase in participants' confidence for performing positive health behaviors.
Self-efficacy scores of participants in health education programs (N= 2,825)
increased by an average of 77%. Follow up evaluation results found self-efficacy
to be a reliable predictor of actual behavior change.
Pre and post health risk assessment data suggest a significant
reduction in health risks and a significant improvement in health practices
for participants identified at risk (N=l,844).
Follow up evaluation results suggest that health education
programs can yield significant cost savings. The Aenhance medical self-care
program has shown a cost savings of $61,294 for 1,797 participants, representing
three dollars saved for every dollar of program cost. Self-reported health
risk data also suggest that improvements in health practices may contribute
to significant cost savings through reduced health care costs and lower
absenteeism. Participants with low-fat diets (N=561) reported fewer days
of hospital stay and fewer days absent from work than participants with
high-fat diets (N=352). This suggests that the adoption of positive health
practices can yield a potential cost savings of $373,628 per one thousand
employees per year.
Customer satisfaction surveys show that 98% of participants
rate Aenhance programs as "excellent" and 99% would recommend programs
to others. In addition, 87% of participants report that they share program
information with friends and family members.
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