Unum/Provident Corporation             Evaluation Summary

Program Strategies

In order to broaden the impact of UNUM'S health, safety and disability management programs UNUM provides the following program components:

A toll free hot line for all U.S. based employees to get health, safety or disability management information. The hotline provides employees with one place to go:

• To report work related injury or discomfort
• To acquire short term disability claim kits and leave of absence information.
• For the Employee Assistance Program
• To report safety issues or concerns.
• For the Nurseline and Eldercare.
• For the Wellpower Program (health promotion program)
• For reasonable job accommodations.
• For return to work programs.

UNUM'S Occupational Health Program focuses on early intervention and aggressive treatment.The Occupational Health Program includes an onsite Occupational Health Clinic in Maine that provides physician assessment and treatment and physical therapy. The physical therapy treatment includes utilizing the Wellpower Fitness Facility for work hardening and rehabilitation. Across the United States, the Occupational Health Program works closely with the workers compensation carrier and the disability plans to ensure effective treatment and workplace accommodations.

UNUM'S safety program is comprehensive and proactive. Ergonomic science is utilized to ensure that employee's workstation and work environment is ergonomically designed for the individual and the work to be done. A very active employee Safety and Health Committee provides safety education and safety audits and ensures that any safety problems are addressed quickly. In addition, indoor air quality, emergency response and first responder programs are provided. UNUM'S health promotion program, Wellpower, and the Safety program also havean integrated approach to education, reducing redundancy and increasing effectiveness. In 1998 UNUM became the first office environment to be recommended for OSHA's prestigious Voluntary Protection Program Star Level.

UNUM'S disability management approach includes an emphasis on early intervention to help anemployee stay at work through reasonable accommodation and several return to work initiatives. UNUM'S Accommodation Tool Kit describes UNUM'S policies and programs forassistive technology, transitional work, the disability placement program and attendant services to facilitate stay at work and return to work for employees with disabilities. These programs are a partnership between UNUM and the employee and recognize the dignity andimportance of work for individual health. The Integrated Health, Safety and DisabilityManagement program works closely with UNUM'S One Benefit's Center to integrate the case management of shorter and longer term disability whether occupational or non-occupational in nature. In 1998, UNUM'S disability management program resulted in 91 percent of the employees IHSDM Disability Manager's worked with successfully remaining at work instead of going on a disability leave.

UNUM'S health promotion and prevention programs have been nationally recognized. TheWellpower Program includes onsite and staffed fitness facilities in Maine and South Carolina,a wide range of health education programs, screening and immunization. Employee Assistance Program (EAP), reimbursement, childcare referral services and policy formation to promote employee health. These programs are prevention programs that help employees stay productively at work and prevent disability.

The total 1998 Integrated Health, Safety and Disability Management budget was $1,680,47 with an additional $192,571 raised in employee fees for the Fitness Facilities (10 percent oftotal costs). The target population of the IHSDM programs are employees and their family members. IHSDM has 14 fall time employees and utilizes a number of consultants for case management, education and program implementation.